Temporary Slowness in the EU region
Incident Report for WeTransfer
Resolved
We’re happy to share that the earlier performance issues with uploads and downloads have been successfully mitigated. Everything should now be running smoothly, and users can expect normal functionality again.

Thank you for your patience while we worked to resolve this issue—we truly appreciate your understanding. If you encounter any lingering issues, please don’t hesitate to reach out to our support team.
Posted Nov 20, 2024 - 11:44 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Nov 20, 2024 - 11:34 UTC
Identified
We’re currently experiencing reduced performance with uploads and downloads. Our team is aware of the issue and is actively working to resolve it. Thank you for your patience!
Posted Nov 20, 2024 - 11:15 UTC
This incident affected: WeTransfer (Website, Downloads, Uploads, Transfer Mobile).